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SHIPPING AND RETURNS

RETURN AND EXCHANGE POLICY

HERE AT THE SEEJADCOM CARPET WEBSITE, CUSTOMER SATISFACTION IS OUR HIGHEST GOAL. WE GUARANTEE THAT YOU ARE NOT ONLY A CONVENIENCE SHOPPING, BUT AN EXCEPTIONAL EXPERIENCE.

IF YOU CHANGE YOUR MIND ABOUT THE PRODUCT, YOU ONLY NEED TO RETURN THE PRODUCT PACKED IN ITS ORIGINAL CONDITION WITHIN 15 DAYS FOR AN EXCHANGE OR RETURN, AND IF YOU ENCOUNTER A PROBLEM RELATED TO THE PRODUCT, CONTACT US AT 04411586 VIA EMAIL ( SEEJADCOM@GMAIL.COM )

OR THROUGH WHATSAPP, DIRECTLY AFTER YOU RECEIVE THE PRODUCT. (0541111884 IN 0504439861)

TO SUBMIT REFUND REQUESTS, SIMPLY INDICATE IMPORTANT INFORMATION SUCH AS ORDER NUMBER, REASON FOR RETURN AND CONTACT INFORMATION, AFTER WHICH THE CUSTOMER REPRESENTATIVE WILL CONTACT YOU.

WE REFUND THE FULL AMOUNT OF THE PRODUCTS TO BE RETURNED IF THE FOLLOWING CONDITIONS ARE MET:

PRODUCTS AND THEIR ORIGINAL ACCESSORIES MUST BE RETURNED IN THEIR ORIGINAL PACKAGES (UNUSED AND SEALED).

THE ORDER INVOICE MUST BE ATTACHED TO THE PRODUCTS TO BE RETURNED.

DAMAGED PRODUCTS WILL NOT BE ACCEPTED.

FESTIVAL CARPET SHALL ACCEPT THE RETURN OF PRODUCTS THAT WERE NOT DAMAGED BY CUSTOMER MISUSE.

DAMAGED PRODUCTS MUST BE RETURNED WITHIN 3 TO 7 DAYS.

WE DO NOT ACCEPT REFUNDS ON THE PRODUCTS MENTIONED BELOW, YOU MUST MAKE SURE THAT ALL OF THESE PRODUCTS ARE IN GOOD CONDITION, AND IF YOU ENCOUNTER ANY PROBLEM WITH THESE ITEMS, PLEASE EMAIL US OR CALL US AT THE UNIFIED NUMBER ( SEEJADCOM@GMAIL.COM OR 0541111884 OR 0504439861 )

NON-REFUNDABLE PURCHASES:

USED CARPETS.

CARPETS THAT HAVE BEEN SNAPPED.

CARPETS THAT HAVE BEEN WASHED.

SEEJADCOM CARPETS HAVE THE RIGHT TO REFUSE TO RETURN OR REPLACE ANY PRODUCT AND MAY REQUEST TO ATTACH A PICTURE OF THE PRODUCT, PLEASE VISIT THE STORE OR CONTACT US AT CUSTOMER SERVICE.

OBJECTS THAT ARE CLEARLY MARKED AS NON-RETRIEVABLE CANNOT BE RETRIEVED ACCORDING TO THE EXCHANGE RETRIEVAL POLICY.

EASY AND FREE RETURN

RETURN WITHIN 15 DAYS: YOU HAVE 15 DAYS TO SUBMIT A RETURN REQUEST AFTER RECEIVING YOUR ORDER

EASY AND FREE RETURN: YOU CAN RETURN ANY ITEM YOU HAVE PURCHASED, BUT WE WILL NOT COVER THE RETURN SHIPPING COSTS.

100% FULL REFUND: IF THE PRODUCT YOU RECEIVED IS DAMAGED, DEFECTIVE OR NOT AS DESCRIBED ON SITE, YOU WILL RECEIVE A FULL REFUND WITH ANY SHIPPING CHARGES APPLICABLE.

QUALITY ASSURANCE: IF YOUR PURCHASE IS FOUND TO BE FRAUDULENT, YOU WILL RECEIVE A FULL REFUND WITH ANY SHIPPING FEES PAID.

كيف تعمل سياسة الاستبدال والإرجاع؟ عملية الاستبدال والإرجاع عن طريق استدعاء الرقم الموحد 054111884 أو 0504439861

أو أرسل بريدًا إلكترونيًا إلينا .SEEJADCOM @ GMAIL.COM مباشرة بعد استلامك للمنتج

تحديد موعد الاستلام: سيتم تحديد وقت الاستلام من قبلنا.

إرجاع المنتج: يجب إعادة المنتج غير معبأ في حالته الأصلية.

المبالغ المستردة: بعد استلامنا للمنتج الذي تم إرجاعه ، سيتم فحصه وبعد ذلك سيتم تحويل المبلغ إليك.